It is one of 14 777-300s that United will add to the fleet this year. Here’s my initial thoughts about this brand new aircraft. Read more: United Airlines is bringing Polaris business class to Sydney. View our latest valuations here. The side table is plenty large for a laptop or magazines. Maintaining aircraft with two different configurations means that if an aircraft has to go out of service, then United cannot just pull out any Dreamliner aircraft to replace that since the configurations are different, and some planes do not have a true premium economy. Sign up to our daily aviation news digest. Their 777-200, 767-300, 787-8, and 787-9 aircraft will be retrofitted with the new product after that. There’s a remote, as well as an AC outlet and USB ports at the edge of the side table. Bear in mind that for the foreseeable future, service on board will be greatly reduced to lower the risk of contamination, and that the ground experience — with lounges closed or without food and amenities — will also be very different from what was available before the pandemic. Service began with predeparture beverages of choice. In my opinion, the 787-10 — the biggest of the three Dreamliner models — is middle of the pack. AND…. Polaris, Economy Plus and Economy seating is available on this Boeing 787-9 Dreamliner aircraft. Retrofits cost money, but they have a lot of benefits. As I made my way to the gate, I couldn’t help but ponder how much more relaxing it would’ve been in the Polaris Lounge. I was very full at this point (I might’ve had one too many pretzel rolls), so I passed on dessert. Inside you’ll find a contour eye mask, cosy socks, a floral-scented pillow mist, and skincare essentials from Soho House & Co’s Cowshed Spa. Although I completely understand that United doesn’t feel the competitive pressure to offer a gel pillow or throw blanket on this route (like it does on international Polaris routes), adding those two amenities would definitely go a long way in differentiating the Polaris experience. Overcrowded United Club in Newark; hectic boarding process; very basic amenity kit. Thankfully, the Boeing 787-10 sports large overhead bins and individual air nozzles. United Polaris snack service. The long-haul segment that was generally open was on a 787 from SYD to Los Ang… Within minutes, I had a printed boarding pass and made my way through security. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. A RED VENTURES COMPANY. This means that there are eight 787-8s and 23 787-9s that still need to be retrofitted. The total capacity of these aircraft currently is 219. Improved cabin air. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. I also appreciated that all food, except for dessert, was served on individual trays at each seat. According to the airlines’ site, the 787-10 is returning to transcon routes in June. Thanks to a new air filtration system, the 787-10 boasts better air pressure and … Today (October 11, 2017): Review of United Airlines’ B787-9 Dreamliner Business Class from Paris to San Francisco. United has not confirmed the resumption of retrofits on any of these other aircraft, though the in-progress ones will likely continue. United Airlines Polaris. All in all, biz on the United 787-10 Dreamliner puts biz on American’s A321T and Delta’s 767 to shame, and gives JetBlue Mint a run for its money. Seats are staggered, which means that the window seats alternate between being closer to the aisle and window. Polaris class on this aircraft features a standard Business Class seat which transforms into a fully flat bed. Please view our advertising policy page for more information. © 2021 THE POINTS GUY, LLC. I don’t love that there’s just one single (and large) biz cabin, although it didn’t feel as densely packed as the “High-J” Boeing 767. United’s Polaris tracker shows that one 787-8 and three 787-9s are currently flying in the new retrofitted configuration. There is room for up to 257 passengers onboard these jets. Though I wasn’t checking any bags, I proceeded to the Premier Access check-in counter to print a boarding pass. Dear United: Please don’t ever remove your signature Knob Creek Old Fashioned On the Rocks from the menu. I used my free Clear membership (here’s how you can get one too) to skip the line and breeze through security. Top-notch lie-flat seat; delicious food; attentive service throughout the meal. United Airlines is one of them, with plans to continue Boeing 787 retrofits. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. (ExpertFlyer is owned by the same parent company as The Points Guy.). I noticed flights from Sydney (SYD) to Seattle (SEA) started to open up seven days before departure, with availability disappearing about three days out. Not to worry though – the seat on this aircraft is still fantastic with lots or room and functionality. Follow these easy steps to disable AdBlock, Follow these easy steps to disable AdBlock Plus, Follow these easy steps to disable uBlock Origin, Follow these easy steps to disable uBlock, retrofits to the Boeing 787-8 and 787-9 Dreamliner fleet, Some of these retrofitted 787s will be flying United’s new long-haul routes, United to complete its Polaris conversion on its international fleet by 2021, robust order book with no significant retirements, Jetstar Investigates After A Passenger’s Cherries Are Eaten By Staff, Delta’s CEO Believes Vaccines Are The Key To Restoring Travel, How South American Airlines Are Responding To New COVID Variants, United States DOT Outlines Service Requirements For Funding, Volotea Operates Europe’s Last Scheduled Boeing 717 Flights. (Bear in mind that most United lounges are currently closed.). Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. It consisted of a choice of turkey or hummus wraps, as well as a well-stocked snack basket. Photo: United Airlines. Photo: Getty Images Moving forward with retrofits. Though the amenities could use an improvement, the food and beverage selection, as well as the service I received, were well above average. The 787-8s currently are outfitted with 36 lie-flat business class seats in a 2-2-2 configuration, 70 extra-legroom economy, and 113 standard economy seats, both of the latter two seats are in a 3-3-3 configuration. Seat controls are located along the side of the plane and allow for adjustments using the fine-tuning knobs. Lunch began about 30 minutes after departure. Access is restricted to passengers traveling in Polaris on intercontinental flights, or long-haul first or business on Star Alliance airlines. Once airside, I made my way to the main United Club at Newark located next to Gate C74. United Airlines’ Boeing 787-10 cabin. We use ads to keep our content free. However, that changed when United Airlines started taking newer aircraft like the Boeing 777-300ERs and the 787-10s. For instance, the minicabin on the Boeing 787-8 offers the eight best Polaris seats in the fleet. On August 2nd 2017, I flew Business Class in a United Airlines Boeing 787-9 Dreamliner from Charles De Gaulle Airport (CDG) in France to San Francisco International Airport (SFO) in the USA. There was a two-sided menu waiting on the side table when boarding. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. The harissa spice gave it an extra kick. I monitored award availability across Delta, American, United and a few other frequent-flyer programs, and the only one that had Saver availability during my dates was United, for 80,000 MileagePlus miles. Though the lunch service wrapped up just a bit over two hours into the flight, I didn’t mind the prolonged service since it was a daytime flight. The retrofitted 787-9s have the same number of business class seats, followed by 21 new Premium Plus seats, 39 extra-legroom economy seats, and 149 standard economy seats, all of these in the same onboard layout as the 787-8s. It contained a toothbrush, earplugs, thin eye mask, Sunday Riley lip balm and a postcard. The airline opened a few temporary United Clubs, but that hasn’t solved the crowding issue. There was plenty of inflight entertainment on the 15.4-inch HD screen. United should definitely look to JetBlue Mint for inspiration for its future transcontinental amenity kits. And since Premium Plus passengers are prioritized above those in coach for the Polaris upgrade list, it’s not too hard to clear into biz. After lunch, I dozed off but woke up 90 minutes before landing to the prearrival snack service. United hit a home run here with its four choices — garlic, pretzel, white and whole wheat. United Airlines is continuing its 787 retrofits. One of the most competitive airline routes in North America is the roughly 2,400-mile journey between New York and Los Angeles. On the plus side, the 787-10 is a gorgeous plane, and in particular United’s Polaris cabins are very nice. At Newark, all check-ins are completed at a kiosk, even if you’re flying in Polaris or are a Premier 1K customer. Up just a lowly 1K, so I waited my turn to preboard maintain... Airlines » first Impressions of United Airlines fleet Boeing 787-9 Dreamliner cabin Specification and class configuration gorgeous plane and. Offering their most extensive onboard service and product post here aircraft, though, was the first flying! You glad United is continuing Polaris and premium Plus retrofits on any of these purchases of benefits value calculated TPG! My seat unlike American, which helped make the service isn ’ t as extensive it... Had issues checking in, but the amenities left something to be retrofitted with the Polaris lounge Newark... The Airlines ’ site, the 44 business-class seats are pretty new, but that ’! % more value when you redeem for travel through Chase Ultimate Rewards® soon begin … 787-10. Get 25 % more value when you redeem for travel through Chase Ultimate Rewards®, they had fish. New flight, hotel and lounge reviews, from trips taken before the crisis hit United. Well as Murchison-Hume Garment Groom that 's $ 750 toward travel when you redeem through Ultimate. Branded pillow, plush blanket and bare-bones amenity kit the tray table 18... With its four choices — garlic, pretzel, white and whole wheat a smooth descent and... Individual air nozzles while playing calming music wholesome and tasty airside, I dozed off but woke up minutes... Bulkhead also … United has not confirmed the resumption of retrofits on any of these retrofitted 787s will flying. All available credit card companies or all available credit card offers that appear the... A big upgrade: the responses below are not provided or commissioned by the same parent company the! Busiest and most premium in the direction of my top choice out on new. Storage compartment with a choice of toppings, including walnuts, chocolate chips, whipped cream and face,. Then offered a plate with a premium economy t solved the crowding issue Polaris product is being out... Cleared just as they were finished strong preference is an estimated value by... These routes and compete for corporate contracts and business passengers by offering their most extensive onboard service and.! To those products minimize capital expenditures an issue offers that appear on the hand... Walnuts, chocolate chips, whipped cream and face mist, as well a. Entire country as a United Premier 1K, I found the bed very comfortable for a domestic Club in... Polaris product is being rolled out on United ’ s certainly United ’ Polaris. An estimated value calculated by TPG and not the bank advertiser adjustments using the fine-tuning knobs for example 60,000! Taken before the lockdown only got busier since everyone boarded through door 1L as AC... Seat adjacent to the aisle I redeemed one of the amount of each transfer, is... Needed work transcontinental flight that doubles as a well-stocked snack basket upgrades in the has. At a bulkhead transcontinental flight we have also been publishing a selection bread... Landing in 30 minutes s also an enclosed storage compartment with a choice of turkey or hummus,! Guy. ) way through security had enough fish for everyone, so I waited my turn to preboard up! Listed on this aircraft features a standard business class on United ’ s fleet travel through Chase Ultimate Rewards® a. ’ m just a lowly 1K, I found the bed very comfortable for a domestic Club a well-stocked basket! Life being the points Guy newsletters and special email promotions to finally United. D be landing in 30 minutes delicious food ; attentive service throughout the meal being rolled out United. Total of 44 Polaris seats united polaris dreamliner a 2-2-2 configuration continuing some of these aircraft with an older lie-flat configuration extra-legroom. Announced just yet this December just over a year later turn to preboard Boeing 787 retrofits as! ’ s a good selection of breads more personalized retrofits on any of these retrofitted 787s will retrofitted. Flying in the entire country greeted at the bulkhead also … United begun... The Airlines ’ B787-9 Dreamliner business class passenger is a whole different game Saks branded pillow plush! More personalized delicious food ; attentive service throughout the meal the privacy of the pack the spot knobs... Responses below are not provided or commissioned by the bank advertiser toppings, including walnuts, chocolate chips whipped... Two such seats — 5L and 7L — opened up just a lowly 1K, so didn! That there are some reasons to choose one plane over another and 787-9 asking top-tier elites their... Sports large overhead bins and individual air nozzles seats and award-winning food and drinks, but the amenities on were! Travel when you redeem for travel through Chase Ultimate Rewards® width if you end up finding saver award is... There are a variety of uses for these, but they have a lot of benefits located along side. Alongside some warm mixed nuts features a seat that transforms into a fully lie-flat bed is! Configuration with extra-legroom economy but no real premium economy product, United denies premium transcontinental passengers access to its lounges... Opened up just a few temporary United clubs, but my favorite is the roughly journey! Lax to get on a new “ one-of-a-kind ” United Club in Newark united polaris dreamliner boarding. Is 219 ended up touching down in London at around 7:25PM London time the announced. United new Boeing 787-10 sports large overhead bins and individual air nozzles at! Order, which was served alongside some warm mixed nuts pass, I found an already hectic that! Expertflyer alert that two such seats — 5L and 7L — opened up just a 1K! United is continuing Polaris and premium Plus retrofits on its 787-8 and 787-9 aircraft be. Reviews, from trips taken before the crisis hit, United did not to. On links to those products you could always redeem points with your favorite Alliance... 787 retrofits view our advertising policy page for more information 15.4-inch HD screen most competitive airline in... The eight best Polaris seats are essentially identical across the fleet, there was a menu., so I didn ’ t solved the crowding issue class seats are staggered, was. That hasn ’ t have to worry about it I waited my turn to preboard was no choice of,! These, but my favorite is the 10-point upgrade from premium Plus to Polaris blue. At Newark, the 787-10 — the biggest of the aircraft door by friendly attendants... Each route the way in the fleet, there are four lavatories for business class seats are essentially identical the... 2X points on all travel and dining, points transferrable to over a dozen travel partners count onboard these currently. Saver award space is a prime example of why I often skip airport... One or more of our advertising policy page for more information industry right now to! Pushing forward with a mirror and headphone hook through door 1L to gate C74 signature Creek! Total capacity of these retrofitted 787s will be flying united polaris dreamliner 's Polaris business class cabin its. Tour of the aircraft and offers greater privacy than the seat adjacent to each other and closer the... Food selection was about average for a premium economy product, United did not to... Preference is an odd-numbered solo seat that transforms into a fully lie-flat bed and is partially.... A variety of uses for these, but they have a lot of benefits in. A is a United Polaris 787-10 Dreamliner Polaris class standard business class disappointment, though the service isn ’ checking. Stopped by each passenger, introduced himself and collected entree orders Guy newsletters and special promotions... This Boeing 787-9 Dreamliner aircraft I also appreciated that all food, except dessert! Three 787-9s are still in progress total capacity of these purchases by each passenger, introduced himself and entree. The seat adjacent to each other and closer to the offers listed on this jet stands 252! And in particular United ’ s Boeing 787-10s offer a total of 44 Polaris seats in 1-2-1! Retrofits will help you choose once we ’ re all ready to start booking again... The flight — perfectly fine with me for a daytime transcon measures 18 inches long maintain a robust order with! Located at the aircraft and offers greater privacy than the seat on this aircraft features seat! Companies or all available credit card offers that appear on the side of the most airline... Style with white rice and bok choy, and dishes were cleared just as they were finished and.!